Toggle menu
250-769-1257

Shipping & Returns


Returns Policy

Please note as a rule, we do not accept returns.  This is for your protection!  If you receive a damaged item from us, please notify us by email at info@memorycrafts.ca within 7 days of receiving your order to inform us.  If the item you have received is defective, please let us know and you will receive a 100% refund once we've received the product back at Memories and More.  It is management's discretion to accept a return.  In store credit may be given.


Shipping

We are currently shipping within Canada only.  The following flat rates are available:

$4.00 for up to three flat items such as dies, clear stamp sets, embossing folders and stencils that can be fit in an envelope or mailer.
*Pleaase not that tracking numbers are not provided to us from Canada Post for letter mail, so we can't be responsible for loss after an order is sent.

* Please note that the only items that can be shipped with this method are thin metal dies, embossing folders, stencils and clear stamp sets as mentioned above. Ink pads, wood mounted stamps, glue dot dispensors, etc are too thick to be mailed in an envelope.

$13.00 flat rate within BC, AB, YT, NT, SK and MB.

$14.00 flat rate within ON, QC, NU, NL, NS, NB,  and PE.

 If you want to pick up your order in the store, you may choose this option at no charge.